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Privacy Policy

How we handle information submitted through this website. Last updated 21 August 2026.

This website is not a channel for patient information. Please don't send patient names, dates of birth, diagnoses or any other protected health information through the contact form or by email. If we begin working together, a secure channel and a Business Associate Agreement are put in place before any PHI is exchanged.

Who we are

United Health Solutions, 2810 Fortner St, Dothan, AL 36305. You can reach us at info@uhsmd.com or (888) 500-4401 with any question about this policy.

What this website collects

Only what you type into the contact form:

  • Your name
  • Your email address
  • Your phone number, if you give one
  • Your practice name, if you give one
  • Your NPI, if you give one
  • The message you write

Nothing else. This site sets no cookies, runs no analytics, embeds no advertising or social media trackers, and does not build a profile of you. There is no cookie banner because there is nothing to consent to.

Our hosting provider keeps standard server logs, including IP addresses, for security and diagnostics. We don't use those logs to identify individuals.

What we do with it

We use it to answer your enquiry, and to follow up about the services you asked about. That's all.

We do not sell, rent, or trade your information. We do not add you to a marketing list without asking. We do not share it with anyone outside the providers listed below.

Who processes it

Submitting the form passes your information through a small number of service providers acting on our behalf:

  • Netlify hosts this website and runs the code that receives the form.
  • Resend delivers the notification email to us.
  • Airtable stores enquiries so we can track our response, where that service is in use.

These providers process the information to provide their service and for no other purpose. Each holds their own privacy terms.

How long we keep it

Enquiries that don't lead to a working relationship are deleted within 24 months. If we do work together, your records are governed by our client agreement rather than by this page.

You can ask us to delete your enquiry sooner at any time, and we will.

Your choices

Write to info@uhsmd.com and you can ask us to:

  • tell you what we hold about you
  • correct anything that's wrong
  • delete it
  • stop contacting you

We'll respond within 30 days. There is no charge.

Security

The site is served over HTTPS. Credentials for the services above are held server-side and are never sent to your browser. Access is limited to staff who need it.

No transmission over the internet is completely secure, which is precisely why we ask you not to send protected health information through this form.

HIPAA

When we provide billing services to a healthcare practice we act as a Business Associate under HIPAA, governed by a signed Business Associate Agreement with that practice. That agreement, not this page, covers how protected health information is handled.

This page covers only information submitted through this website, which should never include protected health information.

Children

This is a business-to-business website and is not directed at children. We don't knowingly collect information from anyone under 18.

Changes

If we change how we handle information, we'll update this page and the date at the top. Material changes will be noted here.

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