Charge entry and payment posting look clerical and are not. A charge that never gets entered is revenue that no one will ever chase, because nothing was submitted to deny.
We enter charges from source documentation and post remittances to the line item rather than the claim total, which is the only way an underpayment is visible instead of disappearing into a contractual adjustment.
What's included
- Charges entered from source documentation
- ERA and EOB posted to the line item, not the claim total
- Underpayments flagged against contracted rates instead of adjusted away
How it's handled
ERA and EOB posting down to the line item, with underpayments flagged rather than absorbed.